Your tier is based on the total number of orders you’ve placed with us since November 2025 (the start date of our loyalty programme) not on time or spend.
Once you reach a tier, you keep it — tiers do not reset.
| Tier | Number of Orders |
| Bronze | 1–3 orders |
| Silver | 4–6 orders |
| Gold | 7–11 orders |
| Platinum | 12+ orders |
Each tier unlocks different benefits, offers and rewards, which we’ll clearly explain on our website or via email. Tier criteria and benefits may change from time to time at our discretion.
Escalation to the Next Tier may take up to 48 hours. If you believe you have not been placed in the correct tier after 48 hours, please contact help@blakelyclothing.com.
We reserve the right to add or remove a myBlakely member from any Tier, and/or terminate their Account, if in our sole discretion we decided that the member's activity to achieve a tier status was fraudulent or an abuse of these terms.